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Legacy Fax into Modern Business Intelligence


More than one million businesses worldwide use Avaya solutions for IP telephony, unified communications, contact centers and communications-enabled business processes (CEBP). Organizations using the Avaya Octel 250/350, Octel 200/300 or Intuity AUDIX systems have the opportunity to add unified messaging to improve their business processes. Avaya lets fax server companies certify that their applications work with the Avaya Communication Manager. Key fax server companies have developed FoIP server integration with the Avaya Communication Manager through the Avaya DevConnect Program. Avaya’s Modular Messaging lets enterprises add new IP-based messaging capabilities while preserving current messaging infrastructure and capital investments without making changes. For Nortel PBX users, CallPilot is the unified messaging system that works through user’s desktop e-mail environments to offer Web-based unified messaging and personal mailbox management.

Avaya and FoIP Using H.323 Doc AAF209
Avay and MEDIA GATEWAY for FoIP using SIP doc AAF107

Organizations can look to third-party fax offerings to enable FoIP services to gain cost savings and increase user productivity. To find a third-party fax server, companies should look for a vendor who has developed fax server integration with the Avaya Communication Manager through the Avaya DevConnect Program. Avaya Communication Manager is an open, scalable, and highly reliable telephony solution that provides centralized call control for a distributed network of media gateways and a wide range of analog, digital and IP-based communication devices.

By adding fax to Avaya offerings, businesses can benefit users of Avaya Unified Communications (UC) infrastructures by enhancing productivity, streamlining operations, and lowering Total Cost of Ownership (TCO). They also can eliminate hardware dependency through software virtualization, lessen inter-company PSTN charges, reduce equipment, maintenance and operating costs due to network consolidation, and eliminate the need to maintain fax ports on PBX systems. This is critical in the context of today's stringent regulatory compliance rules and diverse requirements for integration with MFP (multifunction peripherals), ERP/CRM (enterprise resource planning/customer relationship management), virtualization and SIP (session-initiation protocol) trunking networking applications

XMediusFAX FoIP solutions offer a cost-effective and efficient means for mission-critical enterprise faxing, whether at the office, at home, or on the road. XMediusFAX FoIP server software solutions have been compliance-tested by Avaya for compatibility with Avaya Aura Communication Manager 5.2.1 and Avaya Aura SIP Enablement Services 5.2.1 using SIP and ISDN-PRI trunking, along with Avaya Media Gateways.

The FaxCore 2007 fax server also offers support for the Avaya Communication Manager via an H.323 trunk. FaxCore 2007 is a software-based server, based on the Brooktrout SR140 FoIP driver, which can send faxes over IP networks using the T.38 protocol. FaxCore is an Avaya Gold DevConnect partner.

Open Text Fax & Document Distribution is a Gold member of the Avaya DevConnect program, providing streamlined FoIP solutions for shared customers. Open Text Fax Server, RightFax Edition is the market leader in fax over IP software that enables companies to securely deliver business information from virtually any application via fax, email, or MFPs. For companies extending unified communication strategies with IP-based document delivery, Open Text Fax Server for fax over IP supports a direct connection to Avaya Voice over IP gateways or routers via the T.38 real-time Fax over IP standard.

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